CMEC Contact Center and Analytics Studio Settings

Learn more about the Engagement Cloud settings available and how impacts your work.
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What's included?

What you can expect...

  • Video material about how to create users.
  • Video material about how to manage your user.
  • Documentation about chatbot settings, call app settings and Team app settings.
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General Description

Explore the diverse settings across Contact Center and Analytics Studio. This course will guide you through their functions and locations, ensuring you can configure them effectively.

You will learn...

  • Team settings
  • Skill settings
  • User settings
  • Call settings
  • Chatbot settings

No flatrate? Contact us!

Send us your name and e-mail and reserve a seat in this training! You will receive the confirmation and further information soon.
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Course Lessons