Learning Path:

Consultants, Architects & Supporter

Welcome to Your Customer Success Learning Path at CoreMedia

Explore tailored courses that empower you with deep product knowledge and guide you through the essential internal processes of our Customer Success department. Whether you're new to the team or looking to sharpen your skills, this is your go-to hub for mastering what makes our customers successful.

Customer Journey

Customer Journey Playbook

This course provides helpful guidelines for members of the customer success department.

Onboarding

Professional Services - Getting Started

Get to know the PS Team, learn how we are organizing our work and internal processes

Professional Services - Consultant's Handbook

Learn about common best practices for CoreMedia consultants

Technical Consulting Onboarding

Get a gentle introduction to the consulting world by working on some tasks that you might encounter in a real project

Salesforce Commerce Cloud Kickstart

A step-by-step guide to running your first Salesforce Commerce Cloud integration project

Expert Academies

Content Creation Expert Academy

Learn all about content creation.

Engagement Cloud Technical Expert Academy

This course is designed for those who are using the Engagement Cloud to fulfill customer requirements. It is a blended learning experience combining videos, documenation, but also hands-on.

Product Knowledge

Content Creation Courses

Engagement Cloud Courses

Developer Courses

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Further learnings...

Working with Extensions

Create and manage custom extensions for your Blueprint project

Cloud Services Developer Trail

How do you set up a development environment with subsequent deployment in Cloud Services
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Customized Courses For Our Customers

Find courses that are based on the processes and the content type model of our customers.